What's new.

Bring your own avatar

Upload a portrait and cast it as one of your staff.

Custom avatars render with the same presence and voice as the catalog.

New avatar catalog

Seven staff, redesigned. Portraits, stickers, and voices refreshed across the app.

Faster voice

A new realtime voice engine. Lower latency, steadier conversations.

Evaluations

Rehearse your staff before users meet them.

Simulated users run your real flows in a real browser and report what worked.

Impact, rebuilt around interventions

Every chart now answers one question: did stepping in help?

New funnel analysis shows where users stall and what recovered them.

Journey Maps

The canvas your scan hands you. Journeys, risks, and interventions in one picture.